We, at Himalayan Kingdom Treks Pvt. Ltd. (hereinafter referred to as “the Company”), highly recommend you to carefully go through all the information in the terms and conditions provided below. Upon agreeing to these conditions, the client will be legally bounded to the Company’s contract that clarifies all the ideas, information, permissions, and deals established between the client and the company. The agreement covers the issues and procedures that are taken by the client and the Company, including Booking Confirmation, Payment, Refund, Cancellation, and other charges levied as per policy and the Company’s Privacy Policy.
Himalayan Kingdom Treks Pvt. Ltd. is a reliable and a fully licensed firm that is legally registered under various departments of the Government of Nepal (Registration Number ……………………..………... , Company Registration Number…………………….………….) as well as numerous other national and international agencies. The Chief of the Company is Mr. Binod Dhakal who has been working in this sector for over 10 years. The Company is located at Chaksibari Marg, Kathmandu. Himalayan Kingdom Treks Pvt. Ltd. aims to offer quality services to people (the customer or client) from all over the world.
Terms and Conditions of Use
Travelers are required to carry a valid passport along with the visas of the country they are traveling to. We also advise our clients to make sure that the passports are valid up to at least 6 months beyond the total duration of their trip. The company will not be liable if travelers are returned or not allowed to enter the country on their trip due to the carelessness of the clients with regards to visa documentation and passports.
Himalayan Kingdom Treks requires you to have a travel insurance package. The insurance must include medical coverage, air ambulance, and helicopter rescue services. We also strongly recommend our clients to get cancellation insurance to be on the safe side. Kindly ensure that the insurance policies provide all the protection and cover the most of the traveling activity that you take up. We will require a copy of your insurance paper for proof prior to the trip. By any reason, if you are unable to provide us with the insurance certificate, you will be asked to make a suitable policy/agreement then and there itself. However, if you are unable to do that due to circumstantial issues, you will be forbidden to continue your trip. Also, you will not be entitled to any refund for the services not provided.
Himalayan Kingdom Treks Pvt. Ltd. provides different types of trips that involve activities different from the standard holidays that the travelers are accustomed to. These trips also involve a certain level of difficulty that poses risks of illness, accidents, and unpredictable circumstances. The remote areas on the course of the travel might lack advanced medical facilities, and, to receive immediate help is quite challenging. Political instability and natural calamities that could occur en-route are unpredictable. Therefore, the company will not be responsible for such accidents and clients should agree to agree to comply with all the risks associated throughout the journey. In case of any unavoidable circumstances, travelers should be open to changes in the plan and should be flexible with impromptu plans, reroutes, accommodations, and transports. Additionally, if amendments and alterations in the itinerary are required to be made during the trips due to circumstances that are unavoidable and uncontrollable by the company, the customers will have to bear all the extra charges resulted by the alterations.
As Himalayan Kingdom Treks Pvt. Ltd. will be providing you with a guide/expert to lead the client/s throughout the trip, you must accept the authority of the trip leader and cooperate with him/her at all times. Traveling in a group can be quite difficult, as the group can include members with varied interests and physical abilities. For that, adjustments will have to be made in order to maintain harmony. You have to understand that the Company holds every right to accept or refrain any person as a member of the group at any time during the trip. Accordingly, we refuse to aid or refund any travelers who are prohibited from continuing a trip due to the action of the client which violates the law/s of the country of travel.
Kindly refer to the trip inclusion page along with the detail for each trip. The head office of Himalayan Kingdom Treks Pvt. Ltd. at Thamel, Kathmandu. A specified hotel will be your meeting point before departing for the trip unless you are specified otherwise.
Clients have to go through various procedures with Himalayan Kingdom Treks Pvt. Ltd. in order to book the trips. Please note that the term “Trip” in the website refers to all the itineraries designed for various packages including trekking, tours, sightseeing, hikes, expeditions, and similar others.
To book a trip with Himalayan Kingdom Treks Pvt. Ltd, you will have to fill up the Booking Application Form and send it to us. Furthermore, to confirm your booking, 20% of the total trip cost must be paid prior to the trip as a non-refundable deposit. However, there’s an exception for trips to Tibet and Bhutan, for which you will have to pay 50% of the total cost in advance. You will have to pay the rest of the 80% (50% for trips to Bhutan and Tibet) balance due on arrival in Kathmandu before the start of the trip. The remaining documents will be provided to you after completion of the whole procedures after the company receives the total cost for the trip.
The company offers two feasible and safe options for payment i.e. Bank Transfer and Credit Cards (Master/Visa/American Express/Union Pay/JCB/SCT Card). The client must clearly mention the mode of payment and provide the Company with all the required details about the Credit Card while filling the Booking Application Form. However, the balance due (80% of Nepal trips and 50% of Tibet and Bhutan trips) must be paid to the Company in cash before departing for the trip from Kathmandu.
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All payments made via Credit Card are subject to a 4% surcharge. Surcharges apply to all payments including deposits, final balances, trip extension, and miscellaneous purchases. Please be aware that this charge is levied by the credit card payment service provider (i.e. Name of Bank) and not by the company. These charges are in the benefit of the customer as it provides consumer protection for the services purchased, in accordance with the terms and conditions pertaining to the credit card being used.
Note: In case of trip extension up to 10 days and more, the client’s will be charged an additional cost of USD 100 to USD 200, respectively. However, this additional charge is only for a single supplement, and an additional USD 250 will be charged for climbing/expeditions.
The company holds no responsibility for voluntary withdrawal or cancellation of the trip by the customer themselves, hence the amount paid to the company will not be refunded after the trip has begun. If during the trip, any services such as accommodation, sightseeing, meals, transportation, etc. included in the itinerary/trip are not used by the customer, no refunds or reuse will be provided to whatever portion remains unused on the trip. The company will use their discretion in setting the conditions for the refunds, therefore, few of the conditions mentioned are subject to change. The company holds every right to cancel the trips booked by the customers before it is guaranteed to run or an official agreement is signed. A trip is guaranteed to run once it has two fully paid travelers unless minimum numbers state otherwise.
Unfortunate circumstances such as unforeseen natural disaster, canceled flights, strike, industrial action, wars, riots, quarantine, government intervention, weather, the deteriorating health condition of a group member, etc. could lead to cancellation of trips. In such cases, the customer can either ask to get back the 80% of the total trip cost paid to the company (13% Government Tax will be deducted) or reuse the cost in an alternative trip with the same price, immediately, in the following season of the same year. However, the booking deposit i.e. 20% of the total amount remains non-refundable.
The company will require a written notice in case of any cancellation. Please ensure the date of the trip cancellation is the date on which the written cancellation is received by the company. If you cancel the trip a month prior to the departure date of the actual trip, 100% of the total cost is reusable for a year. Likewise, you can reuse a 100%, 80% and 50% of the total charged amount if the company gets a cancellation notice a month, 15 days and 7 days, respectively prior to the departure date of the actual expedition.
First and foremost, please note that all the amendment conditions are applied to the trips listed on this site only. Below are a few notes to take about the amendment fees in case of any changes during, while or after the booking: