These Booking Terms and Conditions contain important information. It is essential that you read them carefully and understand them. The Booking Terms and Conditions constitutes a legally binding contract between Ace the Himalaya and you for the services provided by Ace the Himalaya and set out the basis of your legal relationship with Ace the Himalaya
To process a Booking you must send us a completed booking form with 30% non-refundable deposit as detailed below. This will constitute acceptance by you of these Terms and Conditions. We require you to fax or e-mail a copy of your passport to our Kathmandu office at 00977-1-4444911 or at info@acethehimalaya.com. After receiving photocopy of your passport and the completed booking form with your 30% non-refundable deposit we will send you a final confirmation receipt. All deposits required are per person per trip. Please contact us regarding direct deposit details. A bank service charge may apply and should be paid at the time of deposit.For Credit Card payment please contact us. We only accept Visa, MasterCard, American Express Card and a 4% levy will be added as card processing fee.Remaining balance is payable upon your arrival in Nepal for Nepal trip (during the pre-trip meeting or on arrival day). For India remaining balance should be made minimum 15 days before the trip departure. We also reserve the right to cancel your trip should the full amount not be paid in time.Where possible we will accept your last minute booking 10 days prior to tour departure date; if we have the space availabl
Cancellation notice is required minimum 20 days prior to trip departure and must be made in writing, such notice commences from the day notice is received. Cancellation shall be valid with approval from the company after receiving documentation. The Trip shall then be termed as cancelled and a cancellation charge of 30% of the trip amount would be deducted from the advance paid. There will be no refund to clients that provide less than 20 days notice, before trip departure and if a passenger leaves a trip for any reason whatsoever, either voluntarily, involuntarily or if you commit any unlawful act after the trip has commenced. We will make no refunds for any meals, accommodation or services not used.
All clients must have a valid passport with at least 6 months validity from return date. Nepalese visas can be obtained from the Nepalese Consulate in your country or arrival at Kathmandu Airport. Nepalese visas costs are the sole responsibility of clients. For the Indian visa and cost please contact the Indian embassy in your home/resident country. There are no on arrival visa facilities for the Indian visa.
To process a Booking you must send us a completed booking form with 50% non-refundable deposit for all Bhutan Trips. We require you to fax or e-mail a copy of your passport to our Kathmandu office at 00977-1-4444911 or at info@acethehimalaya.com. After receiving a copy of your passport and the completed booking form with your non-refundable deposit we will send you final confirmation receipt.
All payments required are per person per trip. Please contact us regarding direct deposit details. A bank service charge may apply and should be paid at the time of deposit.
Remaining balance should be made minimum 20 days before the trip departure. We also reserve the right to cancel your trip should the full amount not be paid in time.
For Credit Card payment please contact us. We only accept Visa, MasterCard, American Express and a 4% levy will be added for card processing fee. Where possible we will accept your last minute booking 20 days prior to tour departure date, full payment is then required.
Cancellation notice is required minimum 20 days prior to trip departure and must be made in writing, such notice commences from the day notice is received. Cancellation shall be valid with approval from the company after receiving documentation. The Trip shall then be termed as cancelled and a cancellation charge of 30% of the trip amount would be deducted from the advance paid.
All clients must have a valid passport with at least 6 months validity from return date. Nepalese visas can be obtained from the Nepalese Consulate in your country or arrival at Kathmandu Airport. Nepalese visas costs are the sole responsibility of clients. For the Indian visa and cost please contact the Indian embassy in your home/resident country. There are no on arrival visa facilities for the Indian visa.